Privacy Policy

• Account & contact information you or your business provide: name, business name, contact person, service and billing address, email, and phone number.
• Service records created as we provide service: scheduled and completed collections and grease-trap services, quantities collected, manifests, documents, and account notes.
• Billing & payment information: invoices, credits, and payments on your account. Online card payments are processed by our payment processor (Stripe); we do not store full card numbers on our systems.
• Portal usage & technical data: sign-in activity and basic technical information (such as browser and device type) needed to operate and secure the Service.

We use the information to provide and schedule our services; create manifests, invoices, and other records; process billing and payments; communicate with you about your account and services; keep the Service secure; and comply with our legal, tax, and regulatory obligations.

We do not sell your personal information. We share it only with:

• Service providers who help us operate the business — such as Stripe (payment processing), Intuit QuickBooks (accounting), and our email delivery provider — each only to the extent needed to perform their function.
• Authorities or others when required by law, regulation, or legal process, or to protect our rights, safety, or property.
• A successor in connection with a merger, acquisition, or sale of assets.

We integrate with Intuit QuickBooks Online to maintain our accounting records. When enabled, customer, invoice, credit, and payment information is shared with Intuit to keep your account in our books. Intuit's handling of that data is governed by Intuit's own privacy policy.

We keep information for as long as needed to provide the Service and to meet our legal and regulatory obligations. Certain records — including service manifests for used cooking oil and grease — are retained for the periods required by applicable law (for example, California recordkeeping requirements).

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and access controls. No system is perfectly secure, and we cannot guarantee absolute security.

You may request access to, or correction of, the account information we hold about you by contacting us. Depending on your location, you may have additional rights (for example, California residents under the CCPA/CPRA). To exercise any rights, contact us using the details below.

The Service is intended for businesses and is not directed to children under 13, and we do not knowingly collect their information.

We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date.

Reyes Energy Corporation
3400 Union Pacific Ave, Los Angeles, CA 90023
Email: info@reyesenergycorporation.com
Phone: 213-271-4101